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Company History

Reliable was founded in 1987 by current CEO Michael Trudgeon. During its early years, the company was focused on the growing need for document management services in the legal and professional service market. Reliable quickly established itself as the go-to provider for these offerings, carving out a niche as a customer service leader.

As demand for services continued in the early-to-mid 1990s, Reliable responded to customer needs by establishing production facilities in Wilmington, DE and East Norriton, PA to service the requirements of other professional service clients. To keep step with the evolving needs of its customers, Reliable leveraged its proven experience to launch new business units for outsourced management services and electronic discovery. The company also expanded its management with the addition of Jeff Palazzese and Janice Potts. Today, Reliable delivers single-source expertise in e-discovery, litigation support, managed services, legal document production, and trial support services to leading law firms, corporations, and other organizations throughout the U.S.

With an executive team and management staff that has been together for over 20 years, Reliable provides its clients with the peace of mind that comes from working with an experienced and stable partner.


Why Reliable

Company History

Leadership Team

Community Involvement


“Reliable is the ideal on-site services partner for our organization. Their people are dedicated, hard-working and seamlessly extend the capabilities of our in-house team and resources. They take the outsourcing engagement to a higher level through a consultative approach that identifies process improvements and improves efficiency."

-Scott Larkin, Manager of Facilities
and Corporate Services,
WHYY, Philadelphia


Call: 215.563.3363 or complete the form below

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Contact Us Today

1650 Arch Street
Suite 2210
Philadelphia, PA 19103

East Norriton, PA
1030 West
Germantown Pike
Suite 200
East Norriton, PA 19403

Wilmington, DE
Nemours Building
1007 Orange Street
Suite 110
Wilmington, DE 19801
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