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Leadership Team

Michael J. Trudgeon
Chief Executive Officer

Mike's 32 years in the document management industry started with the founding of Reliable as a copy service in 1987.

By 1991 Reliable had been named one of "Delaware Valley's Fastest Growing Companies" by Philadelphia Business Journal, and Mike was nominated for "Entrepreneur of the Year" by Ernst & Young in 1997. He previously served as a board member of The Philadelphia Police Athletic League, and The Woodlynde School, and Philadelphia VIP and is a member of The Andrew Hamilton Circle. Mike cares deeply about giving back to the community, and is an annual supporter of the Support Center for Child Advocates, VIP, Mission Kids, Philadelphia Bar Foundation, Public Interest Law Center of Philadelphia, Ronald McDonald House, Philadelphia Trial Lawyers Association, CADE, Senior Law Project and others. He is the recipient of the 2000 American Cancer Society Community Service Award. Mike attributes Reliable's success to a simple and straightforward strategy: exceed client expectations with personal, attentive service.

Jeffrey P. Palazzese, Esq.
President & General Counsel

Jeff is a member of the Pennsylvania and New Jersey State Bars, and the Philadelphia and Pennsylvania Bar Associations.

He joined Reliable in 1996 after working as a litigator in private practice. Prior to practicing law, he was National Director of Store Operations for Aldi, Inc., an international food chain. He currently serves as a board member for the Homeless Advocacy Project, Lower Merion Alumni Association, and Cornell Football Association, and is an active supporter of the Alzheimer's Association of Southeastern PA, Support Center for Child Advocates and the MS Society. He was elected to the MS Society Leadership Class in 2001.

Janice Potts
Executive Vice President

Janice started her 36 years of professional experience in the office services and outsourcing arena as Systems and Services Manager for Merrill Lynch.

After 9 years as Director of Operations in Facilities Management for Pandick Technologies and Pitney Bowes Management Services, she joined Reliable in 1994. She has maintained a consistent hands-on approach ensuring high levels of client satisfaction, account renewal and growth of the company from inception to its current position as one of the major resources for managed services and consulting in the Mid-Atlantic Region.


Why Reliable

Company History

Leadership Team

Community Involvement


Reliable At a Glance:

•Year Founded


•Chief Executive Officer:

Michael J. Trudgeon

•Major Businesses:

Electronic Discovery
Litigation Support
Managed Services
Legal Document Production
Trial Support Services



•Additional Locations:

East Norriton, PA
Wilmington, DE


Call: 215.563.3363 or complete the form below

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Litigation Support
Managed Services
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Contact Us Today

1650 Arch Street
Suite 2210
Philadelphia, PA 19103

East Norriton, PA
1030 West
Germantown Pike
Suite 200
East Norriton, PA 19403

Wilmington, DE
Nemours Building
1007 Orange Street
Suite 110
Wilmington, DE 19801
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