Legal and Litigation Support Services
“The Right Tools in the Right Hands”
Complex litigations present unique challenges to the legal teams tasked with managing them. These challenges can seem overwhelming without the right litigation support partner. The variety and complexity of data sources, steadily increasing volumes of ESI, and long windows of relevant timelines can all lead to inflated budgets and demands to control the process.
From proactive information governance and consultative forensic analysis in the early stages of a litigation through processing, document review, and trial support, Reliable is armed with the right tools to help. Our technology toolkit includes best-of-breed applications at every stage of the EDRM workflow, and our project managers and technical staff have the experience to deploy these tools effectively.
Even more important is Reliable's culture of creative problem-solving and commitment to finding cost-effective solutions to your specific challenges. No two cases are the same, and no single application or approach can address every situation. With over 30 years of experience in the industry and a tenured management team, we'll handle your matter with a steady hand. By working closely with you and your clients every step of the way, we'll gain a deep understanding of your needs and present the relevant tools and workflows to help you accomplish your goals.
“With Reliable, we have a sophisticated electronic discovery resource right at our fingertips. Reliable’s command of technology is evidenced in its comprehensive support and swift turnaround for all of our ESI requirements. At every turn, we see improved efficiency in our management of electronically stored information.”
— Matthew A. Taylor, Chairman and Chief Executive Officer Duane Morris, LLP
Data Collection and Forensics
Our forensic analysts are highly accredited, experienced digital security professionals. They are affiliated with local and national associations and regularly speak, publish, and teach on matters concerning eDiscovery and forensics.
In addition to industry-specific training, our forensic team members have a deep understanding of general IT and network environments as well as many years of experience working in the eDiscovery space. They are uniquely suited to help navigate clients through the murky waters of early identification, preservation and collection of data. We are tool-agnostic and utilize multiple toolsets and technologies as appropriate.
Reliable utilizes best-in-class tools that bring flexibility and cost efficiencies to the identification, preservation, and collection of relevant data. Reliable and its partners have significant experience in the collection of a wide variety of data, including traditional email and file servers, mobile devices, cloud applications, structured data, and social media accounts.
Our Data Collection and Forensics services include:
Evidence Identification
Data Harvesting and Forensic Collection
Forensic Imaging
Live & Targeted Data Acquisitions
Preservation
eDiscovery
Reliable deploys cutting-edge technology to bring efficiencies to every stage of the EDRM workflow.
Advanced Analytics and Early Case Assessment
As data volumes continue to grow, early insight into the data becomes increasingly important. But early case assessment is much more than a discrete task. Developing the right strategy requires the ongoing cooperation of many parties – the legal team, on-the-ground IT staff, custodians of relevant data, and various litigation support personnel. Our employees work hand-in-hand with constituents to understand the intricacies of your case and the data landscape, then recommend the right approach and tools for the job. There is no single solution that fits all scenarios, but Reliable frequently utilizes the following strategies in the ECA phase:
DeNIST and deduplication
Data filtering and reporting
Sampling
Analytics
Data visualization
Litigation Consulting
ESI Processing
Reliable combines modern, scalable processing platforms with time-tested workflows and industry experience to churn through large data sets quickly and efficiently. Strategies vary, but typical components of this step may include:
Keyword search and refinement
Metadata and full-text extraction, supplemental OCR for non-searchable documents
Anomaly and exception resolution (password-protected files, encryption, etc.)
Duplicate analysis and analytics for data reduction
Custom analysis of non-standard data sets
Compound document extraction and conversion in preparation for review
Hosting and Document Review
Reliable offers multiple hosting options to our clients, all available in a number of different configurations to meet your specific needs. Whether you're looking for a managed, custom-tailored solution for a specific project or a completely outsourced firm-wide IaaS platform, Reliable is proud to offer:
iConect Xera - a full featured, web-based document review platform that minimizes the cost and complexity of large-scale document review projects.
Key features:
Comprehensive search capabilities
Full-featured document review including automated PII identification and redaction
Built-in analytics including concept clustering, threading, near-duplicate analysis and TAR
Efficient workflow support including coding automation and intelligent batching
Robust security framework with granular control and full auditing
One Discovery - an enterprise-grade eDiscovery processing and review platform built to scale from the ground up.
Key features:
Robust document-processing capabilities with full exception handling
Web-based management capabilities and self-service data loading
Modular workflow components to eliminate bottlenecks and streamline the ingestion of large data sets.
Full-featured document review including analytics and workflow automation
Attorney Staffing
Reliable provides a full range of document review and contract attorney services to assist law firms and corporate legal departments with large scale review projects. We harness an experienced team of legal professionals and project managers to handle sensitive document reviews. Partnering with Reliable will increase your document review efficiency, enabling you to better control costs and reduce the complexity and risk of discovery and compliance.
Our reviewers gain expertise in your data, enabling our project management teams to better analyze data and tailor workflows and methodologies to ensure review consistency and seamless client reporting. We work to:
Apply systematic analysis and methodology to achieve the goals of the project.
Provide accurate and cost effective document review.
Supply experienced professionals, proprietary workflow strategies and advanced technology solutions.
Regardless of the methodology used to organize documents, the most efficient way to lower the time and cost of your first pass review is to reduce the number of documents and pages to be reviewed. Reliable’s team will proactively propose proven methods to reduce the total number of targeted pages to be read.
Managed Services
Legal Technology and Hosting
Whether you're looking to put cutting-edge tools in the hands of your inhouse eDiscovery professionals or completely outsource the litigation support functions in your firm, Reliable can offer flexible and cost-effective solutions to meet your needs.
Leveraging Reliable's completely managed IaaS platforms can reduce the complexity and cost of delivering modern, scalable eDiscovery applications to your firm's users. Because these solutions are backed by a robust team of experienced litigation support professionals with diverse backgrounds, a managed services engagement can give your firm access to technology and skillsets that are typically out of reach for all but the largest firms. Our professionals plug seamlessly into your workflows to strengthen your team and help you deliver high-level services to your clients.